67bbd Privacy Policy
Your personal information is completely safe with us. This policy clearly explains how your data is collected, used, and kept secure.
Introduction and Commitment
Our Privacy Pledge
67bbd is a trusted online casino and sports betting platform in Bangladesh. We believe that every user's personal information is invaluable and that keeping it secure is our primary responsibility. This Privacy Policy ("Policy") tells you how 67bbd collects your information, how it is used, and how it is protected from third parties.
This policy applies to the 67bbd website, mobile interface, and all related services. Please read this policy carefully before using our platform. By registering or logging in to the platform, you are considered to have accepted the terms of this privacy policy.
What Kind of Information Is Collected
Information You Provide Directly
When you create an account or use our services on 67bbd, we may collect the following information:
- Full name and date of birth
- Email address
- Mobile number (for identity verification)
- National ID card or passport details (for KYC verification)
- Payment-related information — bKash, Nagad, Rocket, or Upay account numbers
- Partial bank account details (where applicable)
Automatically Collected Information
Some information is recorded automatically while you use the platform:
- IP address and device identifier information
- Browser type and version
- Source of visit to the website (referrer URL)
- Pages visited and duration of use
- Data collected from cookies and similar tracking technologies
- Transaction history and betting activity
Purpose of Information Use
How We Use Your Information
67bbd uses your information only for legitimate and necessary purposes. The detailed purposes are listed below:
- Account Management: Creating, verifying, and keeping your account secure.
- Identity Verification (KYC): Confirming identity in accordance with applicable regulations.
- Payment Processing: Completing deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
- Customer Support: Resolving your issues via live chat or email.
- Fraud Prevention: Detecting and preventing unusual activity on accounts.
- Responsible Gaming: Identifying excessive gambling risk and providing the necessary support.
- Platform Improvement: Analyzing user experience to improve the quality of our services.
- Relevant Offers: Sending relevant bonus and promotional information based on your preferences.
Information Sharing with Third Parties
When and with Whom Information Is Shared
67bbd never sells your personal information or transfers it to third parties for advertising purposes. However, information may be shared in the following limited circumstances:
- Payment Providers: Necessary information is shared with payment institutions such as bKash, Nagad, Rocket, and Upay to complete transactions.
- Technology Service Providers: Technology partners who follow confidentiality agreements, for secure server management, data analysis, and customer service delivery.
- Legal Authorities: Information may be provided to relevant authorities when required by court order, legal obligation, or fraud investigation.
- Anti-Fraud Organizations: Limited exchange of information with recognized organizations to prevent money laundering and fraud.
Cookies and Tracking Technology
What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. 67bbd uses cookies for the following purposes:
Essential Cookies
Essential for maintaining login sessions, ensuring security, and operating the platform's core functions.
Functional Cookies
Remembers your preferences, language, and settings to make future visits easier.
Analytics Cookies
Helps analyze user behavior to improve the platform experience.
You can disable cookies from your browser settings, but this may limit some functionality of the platform.
Data Security Measures
How We Keep Your Information Secure
67bbd uses industry-standard technical and administrative measures to protect your information. Our security framework includes:
All data transfers between your browser and our servers are completed through encrypted channels.
All stored sensitive information is protected in an encrypted database.
An additional verification layer is activated on suspicious login attempts.
Only authorized staff have limited access to the information they need.
Data Retention Period
How Long Information Is Retained
67bbd retains your information only for as long as necessary. The retention period is determined based on the following:
- Active Accounts: All necessary information is retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, certain information is retained for a defined period in accordance with legal and regulatory obligations.
- Transaction Records: Financial transaction records are retained long-term for the purpose of fraud prevention and auditing.
- Marketing Information: If you cancel your subscription at any time, promotional communications will stop.
Your Rights
Your Rights Regarding Your Information
Every user of 67bbd enjoys the following rights regarding their personal information:
You may request by email to find out what information we hold about you.
Contact support to correct any incorrect or outdated information.
Where there is no legal obligation, your information will be deleted upon your request.
You may request at any time to stop marketing communications.
To exercise any of the above rights, contact us by email at: [email protected]. We will endeavor to respond to your request within 30 business days.
Protection of Minors' Information
Policy on Information Relating to Children and Teenagers
67bbd is for users aged 21 and above only. We do not knowingly collect or process personal information from any minor. Age verification is mandatory during the registration process.
If a parent or guardian believes their child has provided information by mistake, please notify us immediately at [email protected]. Subject to verification, the relevant account will be closed and the information deleted.
Policy Changes and Updates
Process for Changing the Privacy Policy
67bbd reserves the right to update this privacy policy as needed. For any significant changes, we will notify you in the following ways:
- A notice will be sent to your registered email address.
- A clear notification will be displayed when logging in to the platform.
- The "Last Updated" date at the top of this page will be changed.
Continuing to use the platform after any changes means you are considered to have accepted the new policy. If you object to any change in the policy, contact us before closing your account.
Contact Us
Privacy Inquiries
If you have any questions, requests to exercise your rights, or complaints regarding this privacy policy, please contact us. Our support team is available 24/7 to assist in Bengali.
24 hours, 7 days — support in Bengali
Email requests are responded to within a maximum of 30 business days
For more information, you can also visit our Terms and Conditions and Responsible Gaming pages.